Lesson

Use-case <> Narrative Style Mapping

Different narrative / storytelling structures are commonly used for different use-cases / objectives. These are not rules, but just some observations.

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Storytelling Science

Build memorability

  • Funny stories / comedy: Makes the story more memorable by engaging the audience emotionally and tapping into our innate desire for levity

  • Superlatives: Commands attention with claims of something “unmatched or unforgettable”

Build trust

  • Fear → Address: Builds deep trust by acknowledging real, relatable fears before offering reassurance

  • Man in the hole: A human-first approach that builds deep trust through honesty and insight

  • Skeptic → believer: Acknowledging doubts early on disarms the audience and builds trust

  • Case Study: Blends storytelling with proof, building authority and trust

  • My personal story: Builds trust through vulnerability and authenticity

Increase attention

  • Q → A: Immediately grabs attention by posing a compelling question that sparks curiosity

  • Data / numbers → context: Uses quantitative anomalies or scales as a powerful entry point to immediately grab attention

  • Show something: Prioritizes immediate visual or sensory engagement to capture attention before giving exposition

  • News → explanation → implication: Begins with a concise, attention-grabbing piece of news

Create emotional connection

  • Problem - blown up: Emotionally engages the audience by making the problem feel urgent or personal

  • Why behind something: Builds emotional connection by zooming into intent, purpose, and philosophy

  • Explaining change of emotion: Fosters connection by meticulously unpacking the catalysts and internal processes behind how someone feels

Improve learning

  • Explainer: Walks an audience from confusion to clarity, providing education without being preachy

  • Case Study: A highly teachable format that distills specific lessons others can apply

  • Stories of failure: Extracts wisdom by prompting reflection on flaws, assumptions, and necessary skills

  • How not to: Offers practical, actionable advice so the audience can learn from the missteps of others

Make ideas relatable

  • Man in the hole: Highly relatable because everyone has experienced falling into a “hole” or stumbling before

  • My personal story: Draws heavily on the general relatability of the human experience.

  • Choices to be made: Engages the audience by presenting relatable dilemmas and asking them to weigh pros and cons

Increase persuasion

  • Skeptic → believer: Powerful for persuasion because it mirrors how real people gradually come around to accepting new ideas

  • Right vs wrong: Sets up conventional wisdom as flawed and persuasively introduces the smarter alternative with evidence

Humanize brands or leaders

  • Why behind something: Makes content feel thoughtful, human, and driven by purpose.

  • Stories of failure: Requires embracing vulnerability and analyzing what went wrong, which connects powerfully with people

  • Man in the hole: A human-first approach that shares struggles and stumbles rather than just successes

Build empathy

  • Man in the hole: Mirrors real human experience to create an emotional arc of tension, empathy, and relief

  • Explaining change of emotion: Fosters empathy by illuminating the complex inner lives of individuals

Inspire action

  • I am inspired: Elaborates on the transformative power of a role model or event and the desire to emulate or build upon it

  • Opportunity stories: A strategic format that ends with a call to action, challenging audiences to build, explore, or capture a new shift

Reduce resistance to new ideas

  • Skeptic → believer: Specifically designed to start with resistance; voicing the audience’s inner doubts makes them more receptive to the ultimate shift

Make complex ideas easier to understand

  • Explainer: The default narrative for making something complex or misunderstood feel clear and useful

  • Cause → effect: Helps audiences connect the dots logically through a clear progression of actions and consequences

  • Data / numbers → context: “Zooms out” to explain the broader systemic trends or implications behind raw statistics

Build community and belonging

  • Proclaim association with a group: Fosters a sense of belonging and shared identity by explicitly highlighting insider perspectives and shared values

Increase social sharing

  • Explainer: Highly sharable because it provides clarity and makes people feel smart

  • Funny stories / comedy: Shareable because it taps into our innate desire for connection through shared laughter

  • Case study: Viral-ready because people love real examples and behind-the-scenes breakdowns

Improve leadership communication

  • Compare and contrast: A powerful lens for thought leadership that reveals nuance and invites critical thinking

  • Right vs wrong: A sharp narrative style perfect for thought leadership and strategy content

  • Opportunity stories: The format of visionaries and builders highlighting what could be

Make presentations engaging

  • Show something: Opens with a captivating scene, object, or striking sound to take viewers on a journey

  • Superlatives: Frequently used in keynote storytelling and pitch decks to hook the audience fast with dramatic extremes

Strengthen brand recall

  • Problem → resolution: Widely used in brand journeys to showcase transformation over time

  • Cause → effect: Powerful in brand storytelling to drive home the impact of an action or product

  • Superlatives: Used in brand PR to claim something is unmatched or unforgettable

Drive behavior change

  • Right vs wrong: Concludes by explicitly challenging the reader to shift their behavior or “update their playbook”

  • Change stories: Focuses directly on external or internal changes that need to happen or be adjusted to

Communicate values effectively

  • Sacrifice: Powerfully reveals a character’s or entity’s deepest values based on the significant cost they are willing to endure

  • Why behind something: Especially powerful for explaining brand values by zooming into underlying intent and philosophy

Differentiate in crowded markets

  • Contrarian take: Positions the storyteller as a bold, independent thinker by challenging popular trends and what “everyone knows”

  • Skeptic POV: Works incredibly well for challenger brand storytelling by questioning what doesn’t add up about market norms

  • Opportunity stories: Forward-looking narratives used for category-creation and pointing out market gaps or inefficiencies

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